(5.0 / 5)1889+ Ratings

Charlotte Russe Reviews

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Overall Rating

5.0
26 Reviews
  • 564%
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About Charlotte Russe

Charlotte Russe is a popular American clothing retail chain that offers the latest fashion trends in clothing, footwear, and accessories. Here are some key points about charlotterusse.com:

  1. Product Range:

    • The website features a wide range of clothing, footwear, and accessories, targeting young women aged 18-24.
  2. Pricing:

    • Known for unbeatable pricing, making fashion accessible to every woman.
  3. Shipping:

    • Offers free shipping on orders over $100.
    • Currently ships to the continental United States, Alaska, and Hawaii.
  4. Payment Options:

    • Accepts various payment methods including credit cards (Mastercard, Visa, American Express), PayPal, Google Pay, Apple Pay, Klarna, and Afterpay.
  5. Customer Service:

    • Provides customer support via email (cs@charlotterusse.com) and has a detailed FAQ section addressing common issues.
  6. Ownership and Expansion:

    • Originally founded in 1975 by Daniel Lawrence and his brothers, the company has undergone several ownership changes, including being acquired by YM Inc. in 2019.
  7. Store Locations:

    • Operates across 31 states in the United States, with a total of 196 stores as of September 2023.
  8. Online Shopping Experience:

    • Allows customers to shop online without registration, though registering offers benefits like saved shipping and billing addresses.
  9. Career Opportunities:

    • Offers in-store and corporate positions, with a career page available for those interested in working with Charlotte Russe.
  10. Collaborations:

    • Open to collaborations with fashion bloggers and influencers, with contact information provided for interested parties.

Charlotte Russe Pros & Cons

Pros of charlotterusse.com:

  • Versatile Clothing: Offers a wide range of casual and dressy items, making it easy to mix and match pieces.
  • Affordable Prices: Prices are generally low, with items ranging from $14 to $40, and frequent promotions and discounts.
  • Quick Shipping: Free shipping is available with a minimum purchase of $100, and shipping is often speedy.
  • Variety of Payment Methods: Accepts multiple payment methods including credit cards, PayPal, Google Pay, Apple Pay, and Afterpay.
  • Customer Reviews: Some customers praise the quality of clothing, especially for plus-size selections and trendy items.

Cons of charlotterusse.com:

  • Customer Service Issues: Many customers have reported poor customer service, including rude staff and unhelpful associates.
  • Return Policy Limitations: Refunds are only processed by mail and require items to be unwashed, unworn, and undamaged, with original tags attached.
  • Quality Control Issues: Some customers have experienced poorly manufactured items, such as see-through dresses and poorly fitting pants.
  • Size and Fit Problems: There have been complaints about inconsistent sizing and fit issues, particularly with dresses and skirts.
  • Negative Overall Rating: The site has a low overall rating on review platforms like Sitejabber, indicating general dissatisfaction among customers.

Charlotte Russe Coupon & Discount Codes

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Charlotte Russe Customer Reviews (26)

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Peter Archer
Peter Archer
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Versatile clothing

Love that I can find both casual and dressy items at this store. Their collection is versatile, making it easy to mix and match pieces.

Apr 9, 2023
Jewel Schreurs
Jewel Schreurs
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So many cute dresses!

Found the perfect sweetheart ruched mini dress for a party! It was a big hit, and everyone asked where I got it from. Will be shopping here again for sure!

Apr 8, 2023
Pomeroy Raymond
Pomeroy Raymond
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Obsessed Much?!

Ok maybe I went overboard with all the floral dresses and zip-up boots this time. No regrets.

Apr 8, 2023
Erik Goldschmidt
Erik Goldschmidt
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Wide range of sizes

As a plus-sized gal, it's awesome to find trendy dresses that fit perfectly. This store has an impressive selection of sizes, and I always feel fab in their outfits.

Apr 8, 2023
David Westerfield
David Westerfield
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Hoodies on point!

Got a hoodie as a gift, and I've been wearing it non-stop. It's super cozy and fits just right.

Apr 8, 2023
Imogen Wheeler
Imogen Wheeler
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Trendy & Affordable

Their collection is always up-to-date with the latest trends, and the prices are unbelievable. I can refresh my wardrobe without breaking the bank.

Apr 7, 2023
Petra Muller
Petra Muller
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The Comfiest Leggings EVA!

Chilled all day in these leggings, no lie. So squishy and buttery soft, couldn't ask for anything more.

Apr 4, 2023
Carla Puryear
Carla Puryear
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Fab plus-size selection

So happy they cater to plus-size customers! Their selection is both fashionable and flattering. A+!

Apr 4, 2023
Ryan Knox
Ryan Knox
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Quick shipping

Ordered a floral wrap dress last week, and it arrived in just a few days! Not only did it fit well, but the shipping was super speedy.

Apr 4, 2023
Jude Rhodes
Jude Rhodes
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Strap camis are life!

Can't get enough of their strap camis! They're perfect for summer, and I love how I can dress them up or down. Already have like 5 in different colors.

Apr 4, 2023

Charlotte Russe Customer’s Q&A

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Charlotte Russe Features and Benefits

Key Features and Benefits of Charlotte Russe:

  1. Comprehensive and Consolidated View of Operational Data:

    • Transparency and Inter-Departmental Communications: Charlotte Russe uses ServiceChannel to provide a comprehensive and consolidated view of operational data, improving transparency and inter-departmental communications.
  2. Streamlined Work Order Service Requests:

    • Improved Accountability and Performance: The company streamlines work order service requests across multiple departments, including FM, IT, and Accounts Payable, saving costs and improving accountability.
  3. Mitigating Corporate Risk:

    • Easy Access to Operational Data: ServiceChannel provides Legal and Internal Audit teams with easy access to operational data, mitigating corporate risk.
  4. Cost Savings:

    • Automated Invoice Processing: Charlotte Russe eliminates weekly invoice and payment processing work through automated processes, expediting vendor payments and reducing costs.
  5. Operational Efficiency:

    • Reduced Work Order Resolution Time: The company reduces full work order resolution time by 54% through the use of ServiceChannel Analytics.
  6. Customer Convenience:

    • Fast and Easy Registration: Customers can place orders without registering, but registering offers benefits like saved shipping and billing addresses, and the ability to browse and shop later.
  7. Customer Support:

    • Prompt Assistance: Customers can contact customer support via email for issues such as damaged items, shipping address errors, and missing orders.
  8. Return Policy:

    • No Exchanges by Mail: Charlotte Russe does not offer exchanges by mail but provides a return policy for online orders.
  9. Fashion Trends:

    • Latest Clothing, Footwear, and Accessories: The company offers the latest fashion trends at unbeatable prices, making it a destination for women seeking affordable fashion.
  10. Shipping and Delivery:

    • Free Shipping on Orders $100+: Customers can enjoy free shipping on orders over $100.

Charlotte Russe Pricing

Charlotte Russe offers a variety of products at different price points. Here are some specific examples:

  • $7 Deals: Various items like Soft High Rise Legging ($10.00), No Show Thong Panty (3 Pack) ($12.50), Mesh Bralette ($10.00), and Ribbed Zip-Up Bodysuit ($12.50) are available at $7 or less.
  • Womens Collection: Items such as Ribbed Flyaway Lace Top ($8), Contour Lace Trim Cami Bodysuit ($10.00), and Vintage Light Wash Low Rise Skater Jean ($30.00) are priced accordingly.
  • Sale Section: Products like Ribbed Curved Hem T-Shirt ($10.00), Graphic Raglan Baby T-Shirt ($10.00), and Rose Graphic Boxy T-Shirt ($10.00) are also on sale.
  • Free Shipping: Free shipping is available on orders over $100, excluding taxes and shipping.

For the most up-to-date pricing, it is recommended to visit the Charlotte Russe website directly.

About charlotterusse.com Payment Method?

The website charlotterusse.com accepts several methods of payment. These include credit cards such as Mastercard, Visa, and American Express. In addition to these, they also accept PayPal, Google Pay, and Apple Pay. Another interesting payment method they offer is Afterpay, a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

Charlotte Russe FAQs

FAQ

Charlotte Russe Alternatives

Top 10 Charlotte Russe Alternatives:

  1. Forever 21 - Known for its latest fashion trends and affordable prices.
  2. American Eagle - Offers a wide range of fashion items, including jeans and activewear.
  3. Lulus - Features curated collections of dresses, tops, shoes, and accessories with everyday free shipping.
  4. Rue21 - Provides fashion at better prices than ever, with a focus on women's and men's fashion.
  5. Urban Outfitters - Offers unique, bohemian, and hipster fashion outfits for all genders.
  6. GoJane - Updates its product categories frequently, offering amazing discounts on stylish outfits and accessories.
  7. Free People - Specializes in bohemian fashion and one-of-a-kind clothing, accessories, and beauty products.
  8. ASOS - Known for its wide range of clothing, footwear, accessories, and beauty products.
  9. Missguided - Offers trendy and affordable fashion items, similar to Charlotte Russe.
  10. Shein - Provides a wide range of fashion outfits at affordable prices with worldwide shipping services.

These alternatives offer a mix of trendy fashion, affordable prices, and diverse product offerings, making them suitable alternatives to Charlotte Russe.

FAQ

What is the history of Charlotte Russe?

Charlotte Russe is a cake that the mold of the cake pan is lined with sponge fingers (Ladyfingers) and then filled with a custard. It is served cold with whipped cream. The name Charlotte is a corruption of the Old English word charlyt meaning a “dish of custard.” There is a lot of doubt surrounding the origins of the name “charlotte.” Meat dishes that were known as charlet s were popular in the 15th century.

The Charlotte Russe Cake is said to have been invented by the French Chef Marie Antoine Careme (1784-1833), who named it in honor of his Russian employer, Czar Alexander I. The word “russe” means Russian in French. Some historians say that the word Charlotte refers to the Czar Alexander’s sister-in-law, Queen Charlotte, Princess Charlotte of Mecklenburg-Strelitz (1744-1818), who was the wife of George III, king of Great Britain and Scotland.

There are different types of Charlotte Russe such as Apple Charlotte, Charlotte Malakoff, and Cold Charlottes. Apple Charlotte is a golden-crusted dessert made by baking a thick apple compote in a mold lined with buttered bread. This dessert was originally created as a way to use leftover or stale bread. Charlotte Malakoff has a lining of ladyfingers and a center filling of a souffle mixture of cream, butter, sugar, a liqueur, chopped almonds, and whipped cream. It is decorated with strawberries. Cold Charlottes are made in a ladyfinger-lined mold and filled with a Bavarian cream. For frozen charlottes, a frozen soufflor mousse replaces the Bavarian cream..

FAQ

How can I find out more about Charlotte Russe's prices?

You can find out more about Charlotte Russe's prices by visiting their official website or other online retail platforms. However, it seems that access to their official website is restricted from your current location. On other platforms, you can find Charlotte Russe women's clothing on sale up to 90% off retail price. You can expect to pay between $14 to $40 for their products, which can be even cheaper in case of promotions and discounts. For instance, they offer a 35% off + free shipping with a specific code. Also, you can find Charlotte Russe women's sandals at up to 90% off retail price. Please note that these prices and discounts may vary and it's always a good idea to check the latest offers..

FAQ

Can you tell me anything else about Charlotte Russe?

Charlotte Russe is a name that can refer to two different things. It is a fashion brand known for its latest styles of fleece joggers, sweatshirts, jeans, and more. They offer a wide range of dresses, from casual and cut-out to bold prints and body-con fits. On the other hand, Charlotte Russe is also a type of dessert. It is a cold dessert of Bavarian cream set in a mold lined with ladyfingers. A simplified version of Charlotte Russe was a popular dessert or on-the-go treat sold in candy stores and luncheonettes in New York City, during the 1930s, 1940s, and 1950s. It is made by pouring some type of mousse into a flat-bottomed mold lined with cake strips or often ladyfingers. A Charlotte Russe features a whipped cream mousse set with gelatin that's known as Bavarian cream. It was originally known as a cake made of ladyfingers pressed into a mold, filled with thick custard or Bavarian cream, and flavored with cooked fruit, spices, or brandy..

FAQ

About charlotterusse.com Popular Products and Services?

Charlotte Russe is a popular online store that offers a wide range of products for women. Some of the popular items include Graphic Boyfriend T-Shirts, Printed Mesh Sleeveless Maxi Dresses, Striped Side Cinched Tops, New York Graphic Ribbed Fitted Raglan T-Shirts, Black Mesh Ruched Mini Dresses, and Floral Smocked Tiered Mini Dresses. They also offer Contour Ribbed Cap Sleeve Bodysuits, Denim Front Slit Maxi Skirts, Denim Corset Tops, and Lightweight Anorak Jackets. In addition, they have a variety of Seamless Striped Scoop Neck Cropped Tanks, Sommer Ray Seamless Ribbed Sports Bras, and Soft Fleece High-Rise Joggers. Please note that the availability of these products may vary.

FAQ

How do I use Google Pay on charlotterusse.com?

Charlotte Russe accepts Google Pay as a payment method. To use Google Pay on charlotterusse.com, you would typically select Google Pay as your payment method at checkout. If asked, choose a payment method and enter your shipping address, then confirm your order. Please note that you'll need to have set up Google Pay with your Google account and added your payment methods beforehand. If you encounter any issues, it's recommended to contact the merchant directly. However, please verify this information on the Charlotte Russe website or contact their customer service for the most accurate and up-to-date instructions.

FAQ

charlotterusse.com Return Policy?

Charlotte Russe's return policy states that refunds by mail are valid within 30 days from the original order date. Items must be returned unwashed, unworn, undamaged and with tags attached, accompanied by the invoice. The refund will be processed back onto the original method of payment used for purchase, and can take up to 5-7 business days after your return has been received. Original shipping costs incurred are non-refundable. Online returns are eligible for a refund only. They do not accept exchanges by mail.

As for the shipping policy, free shipping requires a minimum purchase of $100 at charlotterusse.com, excluding taxes and shipping. Prices listed on the website are in US dollars (USD), and you will be charged in USD for all orders placed..

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